Methods
of Payment: Order on-line using Visa, MasterCard,
or American Express. Orders will be processed on PayPal’s
secure server. Order by mail using personal checks or
money orders. Checks will have a waiting period of five
business days until they clear. You may also call in
your orders if you have questions or just wish to speak
us! (860) 693-4451. Remember! items
are subject to prior sale, and sales are not complete
until confirmed by us personally by e-mail.
Privacy Statement: We guarantee
our customer's confidentiality. No private information
provided by our customers to us is shared with anyone
else for any reason.
Order Form: We have an order form
(click
here) for anyone who wishes to mail
or fax us an order. Please keep in mind that we can't
remove the items from inventory until the order is
received; faxing the order to us before mailing a
check or money order will guarantee that the item
will be held for you (for five days) until your check
arrives. Shipping charges are for Continental U.S.
only. Adjustments will be made for shipping charges
outside Continental U.S.
Sales Tax: Connecticut customers
will be charged 6% Connecticut State Sales Tax, unless
a valid tax exemption certificate is furnished.
Order Confirmation:
All orders placed over the Internet via PayPal will
be acknowledged by e-mail from Classic Home Hardware.
The e-mail will contain confirmation that the items
ordered are available, the anticipated ship date,
and the method of shipping. Shipments are usually
made within five working days of the order.
Returns: No returns after fifteen
(15) days from shipping date. Shipping and handling
charges are not refundable. All returns are subject
to a 10% restocking charge.